Shannen Crews is waiting around for her paycheck. Typically, it really is published to her prepaid Rush debit card on Tuesdays at 8 a.m. Today, she woke up to locate no deposits that are new. Her spouse’s paycheck frequently posts to their card on evenings tuesday. She actually isn’t positive it will come through, either.
Teams along with her spouse, whom are now living in Palatka, Florida, are a couple of of the countless RushCard clients whom could not access their funds at some point throughout the last eight times. The difficulty began on Oct. 12, whenever RushCard’s site and mobile software had been designed to drop for five hours of planned upkeep.
From the time, RushCard’s Facebook web web page happens to be overwhelmed with complaints about cards which have been inactivated, direct deposits which haven’t published and balances that read $0 whenever there must be cash on the card.
The problem has exploded so very bad that the man whom created and areas the card, hip-hop mogul Russell Simmons, has had to delivering upset clients direct communications on Twitter so that they can assist. (it really is not clear if that is assisted.)